Terms of Service

Last updated June 24, 2026

These Terms of Service ("Terms") are a binding agreement between you and Workback, LLC, an Illinois limited liability company ("Workback," "we," "us," or "our"), governing your use of our websites at tryworkback.com and app.tryworkback.com and the services provided through them (together, the "Service").

By creating an account, joining the waitlist, or otherwise using the Service, you agree to these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization, and "you" refers to that organization.

If you do not agree to these Terms, do not use the Service.

1. The Service

Workback is a production calendar platform for production and agency professionals. We may add, change, or remove features as the product develops.

Early access. Workback is an early-stage product that is actively developing and improving. This means:

• The product evolves quickly, and features may change as we improve it. We will give reasonable notice of material changes that affect paid features.
• We do not offer a formal uptime, availability, or performance guarantee (SLA) at this stage, though we work to keep the Service reliable.
• We keep regular backups, but we recommend exporting anything critical. Except as required by law, we are not liable for data loss.
• If we need to discontinue the Service or your access to it, we will handle paid accounts under the "Cancellation and termination" section below — including reasonable notice and a window to export your data.

2. Accounts

You must provide accurate information when creating an account and keep it current. You are responsible for activity that happens under your account and for keeping your credentials secure. Notify us at support@tryworkback.com if you suspect unauthorized use of your account.

You must be at least 18 years old to use the Service. The Service is intended for business use.

3. Organizations, members, and collaborators

Workback accounts are organized into organizations (workspaces) with members who have roles (such as admin and editor). If you create or administer an organization, you are responsible for managing its members and their access, and for ensuring members understand and follow these Terms.

The Service allows you to share projects with collaborators inside and outside your organization, and to create share links that let anyone with the link view a project without an account. You are responsible for who you invite and who you share links with, and for the consequences of that sharing. If you share confidential production information, you do so at your own discretion and risk.

4. Your content

You own your content. As between you and Workback, you retain all rights to the projects, calendars, events, production details, images, and other content you create or upload ("Your Content").

License to us. You grant us a non-exclusive, worldwide license to host, store, copy, display, transmit, and process Your Content solely to operate and provide the Service to you and the people you collaborate with. This license ends when you delete the content or close your account, except for content retained in backups or as required by law, and except for content you have shared with others to the extent they retain access.

Your responsibility. You represent that you have the rights to the content you upload, including any logos or images, and that Your Content and your use of the Service do not violate any law or third-party rights.

5. Acceptable use

You agree not to:

• Use the Service for anything illegal, or to store or share unlawful, infringing, or harmful content
• Upload malware or attempt to breach, probe, or disrupt the Service or its security
• Access the Service through automated means except as we permit, or attempt to scrape, overload, or circumvent rate limits and protections
• Reverse engineer or attempt to extract source code, except where that restriction is prohibited by law
• Resell, sublicense, or provide the Service to third parties as your own
• Misuse share links or collaboration features to gain access to data you are not authorized to see
• Use the Service to infringe anyone's privacy or intellectual property rights

We may suspend or terminate access for violations of this section, with or without notice depending on severity.

6. Fees and billing

Billing is not yet enabled. When it launches, the following will apply, and we will make specific pricing available before charging you:

• Trial. New paid plans include a 30-day free trial. We do not charge you during the trial, and you can cancel before it ends without being charged.
• Subscriptions. Paid plans are billed in advance on a recurring basis (for example, monthly or annually) through our payment processor, Stripe. Fees may be based on the number of seats in your organization.
• No refunds. Except where required by law, fees are non-refundable. If you cancel, you keep access through the end of your current paid period, and we do not provide prorated refunds for partial periods.
• Changes to pricing. We may change pricing, but we will give you notice before changes affect your renewal.
• Taxes. Fees do not include taxes, which are your responsibility where applicable.

People you collaborate with through share links or cross-organization sharing are not counted as paid seats unless they are editing members of your organization.

7. Cancellation and termination

By you. You may stop using the Service at any time. When billing is live, you can cancel your subscription, and access continues through the end of the paid period.

Data after cancellation. When billing is live, if your subscription ends, we retain your organization's data for 90 days so you can reactivate or export it, after which it becomes eligible for deletion. You can request earlier deletion by emailing support@tryworkback.com.

By us. We may suspend or terminate your access if you violate these Terms, if required by law, or if we discontinue the Service. If we discontinue the Service entirely, we will give reasonable notice and a window to export your data where feasible.

Survival. Sections covering your content license to us as needed to wind down, fees already owed, disclaimers, limitation of liability, and dispute resolution survive termination.

8. Third-party services

The Service relies on third-party providers (such as our hosting, database, email, and analytics vendors) and may let you connect to third-party services. We are not responsible for third-party services, and your use of them is governed by their own terms and policies.

9. Disclaimers

The Service is provided "as is" and "as available," without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, secure, or that it will meet your requirements. This is especially true given the Service's early stage. You use the Service at your own risk.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you.

10. Limitation of liability

To the fullest extent permitted by law:

• Workback will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, goodwill, or business, arising out of or related to your use of the Service.
• Workback's total liability for any claim arising out of or related to the Service will not exceed the greater of (a) the amount you paid us for the Service in the 12 months before the event giving rise to the claim, or (b) one hundred US dollars ($100).

These limits apply even if a remedy fails of its essential purpose, and they reflect the allocation of risk between us. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

11. Indemnification

You agree to indemnify and hold harmless Workback and its members and personnel from any claims, damages, losses, and expenses (including reasonable legal fees) arising out of your content, your use of the Service, your violation of these Terms, or your violation of any law or third-party right.

12. Governing law and disputes

These Terms are governed by the laws of the State of Illinois, without regard to its conflict-of-laws rules. You agree that any dispute arising out of or relating to these Terms or the Service will be brought exclusively in the state or federal courts located in Cook County, Illinois, and you consent to the personal jurisdiction of those courts.

13. Changes to these Terms

We may update these Terms as the Service evolves. We will post the updated Terms here and revise the effective date. If a change is material, we will notify you by email or in the app before it takes effect. Continuing to use the Service after changes take effect means you accept the updated Terms.

14. General

• Entire agreement. These Terms, together with our Privacy Policy, are the entire agreement between you and Workback regarding the Service.
• Severability. If any part of these Terms is found unenforceable, the rest remains in effect.
• No waiver. Our failure to enforce a provision is not a waiver of it.
• Assignment. You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition, or sale of assets.

15. Contact

Workback, LLC
Illinois, United States
support@tryworkback.com